After service
Bimuss believes that after-sales is not only a service, but also a capability.
Since the company was founded, bimuss has been focusing on after-sales service and customer experience. Therefore, bimuss has established a set of after-sales service rules, which is included in bimuss proud bimus system.
In this code, bimuss stipulates that after each delivery, the goods logistics information should be fed back to the customer in time. But with the development of the company, we find that this is far from enough. In the process of improving after-sales service, we realize that after-sales is not only a service, but also a kind of ability.
Perfect after-sales service needs corresponding facilities to achieve.
In order to ensure the traceability of logistics, bimuss established a transit warehouse and its own logistics team. At present, the logistics team is qualified to transport dangerous goods and equipped with GPS positioning system, which can query the location of goods at any time.
Shipping is also an important part of logistics. With more than ten years of export experience, we have selected high-quality shipping agents, who can provide cost-effective, high-quality and stable shipping services. At present, in bimuss office headquarters, some shipping agents have settled in, ready to provide help for our maritime transportation.